Privacy Policy


STATEMENT REGARDING PRIVACY POLICY

Sunshine Multimedia (Australia) Pty Ltd recognises the importance of protecting the privacy of personally identifiable information collected about our customers.  For the purposes of this Privacy Statement, the word customers include visitors to our websites, subscribers to and users of our services and purchasers of our goods and services.

We are bound by the National Privacy Principles in the Privacy Act (1988) in relation to the handling of personal information.

 

Personal Information

We collect personal information when we provide our goods and services to you.  Generally we will tell you why we are collecting the information when we collect it and how we plan to use it or these things will be obvious when we collect the information.

We usually collect personal information directly from you although sometimes we may use agents or service providers to do this for us.  We may also acquire lists from other sources: both from other companies and from other public documents.

 

Use of Information

We usually collect personal information such as your name, business/ home address, telephone number and in some instances your financial details.  When you are online we collect information (navigational data) regarding the pages within our network that you visit and what you click on.  As a general rule we do not collect sensitive information, however, if we do it will usually be for the purposes of providing our goods or services and if the law requires us to, we will seek your consent to collect it.

We use your information to provide our services to you, to fulfill administrative functions associated with these services, for example billing, to enter into contracts with you or third parties and for marketing and client relationship purposes.

We may share your information with other companies that are related to Sunshine Multimedia (Australia) Pty Ltd.  They or we may also use your personally identifiable information to assist us in improving our products and services and we may contact you to let you know about goods, services or promotions that may interest you.

We may collect information from you in surveys that may be used to help us to understand the interests of our users and customers.  We combine the information that you provide with the other survey respondents.  We do not personally identify survey information.

If you wish to enter our competitions or register to receive updates, promotions or benefits you will need to provide us with certain personal information.

 

Use by Third Parties

Sunshine Multimedia (Australia) Pty Ltd may disclose your information to its service providers, investors, partners, consultants and contractors from time to time to help us provide and market our goods and services to you.  We may disclose your personal information to a third party or distributor to enable delivery of goods to you.

 

Privacy of Email Addresses

Sunshine Multimedia (Australia) Pty Ltd requires users to affirmatively join our mailing lists.  Lists of subscribers are only available to authorised personnel.  Sunshine Multimedia (Australia) Pty Ltd provides users the opportunity to opt out of receiving electronic communication from us.

 

Use of Aggregate Data

We may collect certain non-personal information to optimise our goods and services including our web pages for your computer (e.g. the identity of your internet browser, the type of operating system that you use, your IP address and the domain name of your internet service provider).  We analyse such non-personal information to improve our services and make it more rewarding for you to use our web pages.

Sunshine Multimedia (Australia) Pty Ltd may use personally identifiable information in aggregate form to improve our goods and services including our website and make them more responsive to the needs of our customers.  This statistical compilation and analysis of information may also be used by Sunshine Multimedia (Australia) Pty Ltd or provided to others as a summary report for marketing advertising or research purposes.

 

Security

Sunshine Multimedia (Australia) Pty Ltd takes reasonable steps to ensure the security of personal information held by it from such risks as loss or unauthorised access, destruction, use, modification or disclosure.   Sunshine Multimedia (Australia) Pty Ltd takes a range of technical, contractual, administrative and physical security steps to protect all customers’ information.  If personal information is held on paper files it is handled in a responsible manner in a secure office environment.

 

Access to Personal Information

At any time you may ask us to provide you with a list of data that we hold about you.  If you believe that we are holding inaccurate information about you, you may ask us to correct it.  Your request should specify which data is inaccurate and what correction you want us to make.  To request access please contact our privacy officer as sent out at the end of this document.

You may restrict our use of your personal information.  You can ask us to remove the information that we hold about you.  We will take reasonable steps to comply with your request and destroy or de-identify your personal information as far as technically possible and within the limits of our accounting and legal obligations.

 

Cookies

Cookies are pieces of information that a website transfers to an individual’s hard drive for record-keeping purposes.  Cookies can facilitate users’ ongoing access to and use of a website.  They allow us to track usage patterns and to compile data that can help us to improve our content and target advertising.  If you do not want information collected through the use of Cookies there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature, but you should note that the Cookies may be necessary to provide you with features such as merchandise transactions or registered services.

 

Online Link to Third Parties

Sunshine Multimedia (Australia) Pty Ltd may establish links that allow visitors to our internet sites to link directly to sites operated by third parties.  These sites may not be operated or maintained by or on our behalf. 

Sunshine Multimedia (Australia) Pty Ltd is not responsible for the content or practices of websites operated by third parties that are linked to our sites.  These links are meant for the users’ convenience only.  Links to third party sites do not constitute sponsorship, endorsement or approval by Sunshine Multimedia (Australia) Pty Ltd of the content, policies, or practices of those third party sites.  Once you have left our site via such a link you should check the applicable privacy policy of the third party site.

 

Alteration of Privacy Policy

Sunshine Multimedia (Australia) Pty Ltd reserves the right to modify this Privacy Policy at any time (but if we do, it will continue to comply with the Act) and we will make the changes available to you.

This policy was last updated October 2010

 

For Further Information

Please contact our Privacy Officer to ask for access to your information or if you have a complaint concerning your information privacy or if you would like more information about our approach to privacy.

 

Privacy Officer

  • Phone: 03 9464 7422
  • Sunshine Multimedia (Australia) Pty Ltd
    2/71 Northgate Drive, Thomastown, VIC 3074
    Australia
    ABN 64 078 729 709

 



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